The Transformation of Customer Service: A Crucial Profession in a Digital Age

Customer service has shifted from transactional interactions to a more nuanced profession, incorporating empathy and digital advancements. Caroline King of Ageas UK discusses this evolution in the backdrop of technological growth and shifting consumer behaviors. The company's focus on a customer-led approach, along with initiatives like the Vulnerable Customer Programme, highlights the changing dynamics of the industry, aiming for enhanced service delivery.

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Anil Ambani Faces SEBI Ban: Implications for Indian Markets and Business Empire

Indian industrialist Anil Ambani, banned by the Securities and Exchange Board of India (SEBI) due to alleged irregularities and financial misrepresentation in his companies, is considering his legal options. The ban impacts his business operations and the broader Indian stock market. Ambani and senior Reliance Power executives are prohibited from securities transactions during the ban period.

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Coca-Cola Celebrates Paris 2024 Olympics with Torch Relay and Strategic Partnerships

As the torch of the Paris 2024 Olympics is set to be passed, Coca-Cola is intensifying its engagement efforts. The company plans to leverage its long-standing partnership with the Olympics to deliver unique experiences that blend sports, music, and sustainability initiatives.

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